Prescriptions

Repeat Prescriptions

Repeat prescriptions can be requested in the following ways:

• Using our online service systmonline (If you are not already registered for this please contact reception)
• By returning your repeat slip or just by putting the request in writing with your details and medication details into the letter box at the front of the surgery

** Please note that due to clinical safety reasons we are unable to accept medication requests over the phone **

Prescriptions will be sent to a pharmacy of your choice via the electronic prescription service. Please allow 72 hours between requesting and collecting prescriptions from your nominated pharmacy.

Electronic Prescriptions

The surgery now processes ALL prescription requests electronically and does not provide printed prescriptions (FP10s). This means that once you have submitted your request for a repeat prescription, we will send the authorised prescription directly to your chosen pharmacy using a secure electronic link. This will speed up the process as you won’t need to come in to collect your prescription, nor will you need to wait for a courier to visit us to collect it, if this is your current preferred option. Instead you will go straight to your chosen pharmacy where your medication will be waiting for you to collect.

Similarly, if a GP needs to give you a prescription during a consultation, this too will be done electronically. Instead of giving you a printed prescription, he or she will send the request electronically directly to your chosen pharmacy.

Because everything is electronic, the risk of prescription requests being “lost in the system” is also eliminated as we will always know where you request is.

The leaflet HERE explains how the process will work.

You will need to nominate a pharmacy for us to send your prescription to. This can be close to where you live, work or shop, the choice is yours. Use the form HERE to do this.

Some patients may be eligible to have multiple prescriptions sent electronically to a pharmacy, for collection each month for up to a year. This saves you the need to order your medication every month. In order to take advantage of this service you will need to have a discussion with your GP.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0300 330 1341
• General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website