East Barnwell Health Centre

East Barnwell Health Centre, Ditton Lane, Cambridge, CB5 8SP

Telephone: 01223 728900

admin.eastbarnwellhealthcentre@nhs.net

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New Telephony System

Posted on January 18th, 2025

Our New Telephone system is now live!

The new telephone system provides the following improved experience for our patients:

  • Option to receive a call back when you get to the front of the call queue, meaning you do not need to say on hold waiting to be answered.
  • Options to be directed to prescription enquiries and test results.
  • A dedicated option for healthcare professionals to be able to reach the surgery staff without being kept on hold for the call to be answered.
  • Improved monitoring of incoming calls, enabling us to provide more call takers during busy periods.
  • Integration with our medical records system.

Opening Times

  • Monday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Wednesday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Thursday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Friday
    08:00am to 01:00pm
    02:00pm to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Useful Links

NHS Choices
NHS 111
Patient UK
Carers
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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