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When We Are Closedclosed_sign

Emergency medical care is provided by some of our doctors and other local GPs working in a scheme called Urgent Care Herts (HUC) will be recorded.

A doctor or a specially trained nurse will assess each call and may offer telephone advice, invite the patient to attend the emergency surgery at HUC's base in Addenbrookes Hospital or arrange for a home visit.

This service operates when the practice closes, ie from 6.00pm to 8.00am on weekdays and from 6.00pm Friday until 8.00am Monday.

During these times, should your require to consult with a doctor urgently, please telephone 111

Please note that for medico-legal reasons your calls to Out of Hours (HUC, Urgent Care Herts) will be recorded.


Alternatively you can access urgent assistance by calling NHS Direct on 111. A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website