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"Keep Your Head" is a website that brings together reliable information on mental health and wellbeing for children, young people and adults across Cambridgeshire & Peterborough. Click HERE to go to the website

 

Latest News

Extended GP Opening Hours in the evenings and at weekends

Extra appointments to see a GP or nurse will be available to all our patients from Saturday 1st October 2018. The Cambs GP Network are providing Evening and weekend appointments at a hub in the local area.

You can book an appointment through the receptionist who will give you the time and date and venue for your appointment. These are for non-urgent or routine appointments.

You will be given a choice on when you would like to book your appointment and information on where to go to see your GP or nurse.

Self Care

Cambridgeshire and Peterborough Clinical Commissioning Group does not support the prescribing of medication that is available to buy from local pharmacies or supermarkets for children or adults with common illnesses and minor ailments that they could treat themselves at home. Click on the 'Self Care' link for a list of medications that can be purchased over the counter.

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All patients registered at East Barnwell Health Centre have a named doctor. If you are unsure of your named doctor, contact the surgery and we will be able to provide you with this information.

Access to your medical record online

 Patients registered with the practice can access their full coded medical record. Ask at reception for how to register for the online services.

* All change in Abbey!

* Minor Ailments Service now provided by Ditton Pharmacy

* Received a 'DNA' Letter ? check out our Latest News page for more info.

* You can now book or cancel an appointment 24 hours a day! 

* Our phone lines are busiest between 8-10 am.  Try phoning later....

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Ditton Pharmacy (our neighbour) is now providing a Minor Ailments Service - see Clinics and Services for further information.

 

A complaint often raised by patients is that they struggle to make an appointment at the practice, despite the fact that the practice provides above the national average number of appointments per 1000 patients.   

Unfortunately many appointments are 'lost' when patients fail to attend for an appointment and do not cancel or let the practice know that they are unable to attend.   Quite often, a cancelled appointment, even at short notice, can be used by another patient.  

Sadly, the practice loses approximately 100 appointments PER MONTH as a result of patients failing to attend.   As a result of these figures, the practice has decided to implement a DNA Policy.

Patients who fail to attend 2 or more times in a 6 month period will receive an ‘Amber’ warning letter.   A ‘Red’ warning letter will be sent if a patient persists in failing to attend for appointments and finally, if a significant amount of time and resources have been lost due to a patient failing to attend for appointments, the practice will consider removing a patient from its list.

Any patient who experiences difficulties in cancelling appointments should inform the practice.

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Addenbrooke's launches Chemo in the Community service.....

CANCER patients are being offered a new service enabling them to have treatments closer to home.

The service is delivered by the Addenbrooke’s Hospital nurses travelling to GP surgeries to administer chemotherapy and other supportive treatments. East Barnwell Health Centre is the first Cambridge surgery to participate. The service will also be available at St Clements centre, in Haverhill.

Following a clinical trial to test different ways of delivering cancer care in the community, Addenbrooke’s is rolling out the service and hopes other locations will be added during the year.

Rita Bateman, from Haverhill, was the new service’s first patient. She said: “It’s just wonderful to be able to receive my treatment just round the corner rather than having to come into hospital. It is very welcoming and relaxing and I’m really well looked-after; it’s just fantastic.”

Dr Pippa Corrie, consultant medical oncologist in charge of the Cancer Outreach project, said: “Our trial showed that patients were generally happy with their treatment, whether delivered in the hospital or the community.

“However, more patients would choose to receive treatment in the community, nearer to where they live, if they had the choice in the future. We hope the convenience of community treatment contributes to improving patients overall quality of life.”

Cambridge First – March 16th 2012

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